Terms of service
Terms of Service
Last updated: June 20, 2026
Welcome to NovaDock. By accessing or using novadockstore.com and placing an order with us, you agree to these Terms of Service. Please read them carefully.
1. About Us
NovaDock ("we", "us", "our") is an online store selling phone accessories and cases, operated from Belgium. You can contact us at 📧 .
2. Acceptance of Terms
By using our website and/or placing an order, you confirm that you are at least 18 years of age (or have parental/guardian consent), have read and agree to these Terms of Service, and agree to our Privacy Policy and Refund Policy, which form part of these terms.
3. Products
We reserve the right to modify or discontinue products at any time without notice, limit quantities available for purchase, and refuse service to anyone for any reason. Product images are for illustrative purposes; colours and appearance may vary slightly from the actual product.
4. Pricing
All prices are displayed in euros (EUR) and include applicable VAT for EU orders unless stated otherwise. We reserve the right to change prices at any time. In the event of a pricing error, we reserve the right to cancel any affected orders and notify you accordingly. For deliveries outside the EU, customs duties or import taxes may apply and are the responsibility of the customer.
5. Orders and Payment
By placing an order, you are making an offer to purchase. We reserve the right to accept or decline any order. An order is confirmed once you receive an order confirmation email from us. We accept the payment methods listed at checkout, and all transactions are processed securely. We do not store your full payment card details.
6. Shipping and Delivery
Some products are shipped directly from our fulfilment partners and suppliers, which may be located outside the EU. Delivery times are estimates and are not guaranteed. Please refer to our Shipping Policy for full details. We are not liable for delays caused by carriers, customs processing, or circumstances beyond our control.
7. Returns and Refunds
Our Refund Policy governs all returns and refunds, including your statutory right of withdrawal as an EU consumer. Please review it before making a purchase.
8. Intellectual Property
All content on novadockstore.com, including text, images, logos, and design, is the property of NovaDock or its licensors and is protected by intellectual property laws. You may not reproduce or use our content without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, NovaDock shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid by you for the relevant order. Nothing in these Terms limits your mandatory statutory rights as a consumer.
10. Governing Law
These Terms of Service are governed by the laws of Belgium and the European Union. Mandatory consumer-protection provisions of your country of residence continue to apply. Any disputes shall be subject to the competent courts of Belgium.
11. Changes to These Terms
We may update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the updated terms.
12. Contact Us
If you have any questions about these Terms of Service, please contact us at 📧 .